How your information is handled
This policy explains what Rodent Removal Tampa collects from visitors to rodentremovaltampa.com, what is done with it, and the choices you have. The site is a referral service: it connects people who need rodent work in the Tampa area with independent, licensed third-party contractors, and it does not carry out the work itself.
Information we collect
When you send the form we collect what you type into it: your name, phone number, email address, the service you are asking about and anything you write in the message box, along with the page the form was sent from. When you call the number on the site, the call is handled through a call tracking service that records the calling number, the time and the duration, and may record the call for quality purposes. Standard analytics data is also collected through Google Analytics: pages viewed, approximate location, device and browser type, and how you arrived at the site.
How we use your information
The details you submit are used to respond to your request and to arrange a contractor for it. Analytics data is used in aggregate to see how the site is used and to improve it. We do not use your information for unrelated marketing.
Sharing your information
To arrange the work, we pass the contact details and job information you give us to one or more independent contractors in the Tampa area, who may contact you by phone, text or email about your request. We may also disclose information where the law requires it. We do not sell your information, and we do not share it beyond what is needed to respond to your request, to operate the site and the phone line, and to meet legal obligations.
Cookies and analytics
Google Analytics sets cookies to measure site usage. You can control or delete cookies in your browser settings, and the site works with cookies disabled. The call tracking service may set a cookie to attribute a call to a visit.
How long we keep it
Form submissions and call records are retained for as long as needed to service the request and for ordinary business records, after which they are deleted or anonymized. You can ask for deletion sooner using the contact route below.
Your choices
You may request a copy of the information held about you, ask for it to be corrected, or ask for it to be deleted. If you no longer want to be contacted about a request you sent, tell us or the contractor who contacted you and the contact stops. To opt out of analytics, use the browser controls or the Google Analytics opt-out add-on.
Children
The site is intended for adults and is not directed at children under 18. We do not knowingly collect information from children; if you believe a child has sent information through the site, contact us and it will be deleted.
Changes to this policy
We may update this privacy policy from time to time. The revised version is posted here with a new date at the top.
Contact
Questions about this policy go through the contact form or by phone to (813) 710-4931. Postal address: Rodent Removal Tampa, 400 N Ashley Dr, Suite 1900, Tampa, FL 33602.